Privacy Policy

Effective Date: March 31, 2025

Neurology Consultants of Arizona (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://ncaz.org), interact with us, or use our services—including any SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, or other contact details when you submit forms or communicate with us.
  • Health Information: if you provide details related to scheduling or medical inquiries (protected under HIPAA where applicable).
  • Technical Data: like your IP address, browser type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Schedule appointments and provide healthcare services
  • Communicate with you about your care
  • Respond to inquiries or requests
  • Send appointment reminders or updates via SMS (only with explicit opt-in consent)
  • Improve website functionality and user experience

3. SMS/Text Messaging

When you provide your mobile phone number and opt in to receive SMS communications from us, you consent to receive text messages related to your appointments, patient care, or general practice updates. Standard message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.

We do not share mobile subscriber information with third parties, affiliates, or for marketing/promotional purposes. This includes opt-in data, consent, and phone numbers. Your mobile data will only be used for purposes directly related to your care and our communication with you.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following cases:

  • With trusted service providers who assist us in delivering care or operating our website
  • When required by law or for compliance with legal obligations
  • With your consent

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Cookies and Analytics

We may use cookies or third-party tools like Google Analytics to collect non-personally identifiable data to analyze trends, manage the website, and gather demographic information.

You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request corrections or deletion of your data
  • Withdraw consent for data processing
  • File a complaint with a regulatory authority

To exercise your rights, please contact us at the details below.

8. Contact Us

If you have any questions about this Privacy Policy or wish to manage your data, please contact:

Neurology Consultants of Arizona
21025 N 8th Way, Suite 101
Phoenix, AZ 85024
Phone: (480) 800-4890
Email: info@ncaz.org

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.